RETURN POLICY
All returns should be made within 30 days from date of purchase.
Manufacturing Defects
Should there be any manufacturing defect. Kindly email us a photo of the product; we will then advise you on the procedure and details through email. Returns can be sent back to us by dropping them off at our office or via a courier service. Postage/shipping will be reimbursed for all items acknowledged to be defective. All items mailed back to us must be unworn, unwashed, unaltered, and with its tags intact. When we receive the product, we will proceed to make the exchange/replacement.
Exchanges
Should you need to make an exchange of size or would like to change to another product. Kindly notify us on your choice so that we can check on the availability and advise you further. We would require you to mail the product back to us and once we receive the product, we will proceed to send out the exchange. Exchanges can be done in our office (no charges incurred) or through mailing (Emere shall not be responsible in the rare occurrence of items lost in mail). Shipping charges will apply if you opt for the insurance of registered mail
Emere shall only accept returns and grant exchanges/replacements on the condition that the items being returned, exchanged/replaced were purchased from the Site. Purchases of items other than from the Site are not eligible for returns, exchanges/replacements under these T&Cs. For items purchased from our office, please check email us @ info@emere.com.sg
* Do note that we will only accept product in its original condition with tags intact and unwashed. We apologize that we will not be able to accept once the product is worn or washed due to hygiene reasons.
**SALE items are not eligible for exchange.